Payment Policy

Last updated: August 10, 2026

This Payment Policy explains the payment methods, payment processing procedures and related terms applicable to purchases made from Outdoor 2000.

Please review this Payment Policy before completing your purchase.

Only payment methods shown during checkout are available for the relevant order.

1. Accepted Payment Methods

Depending on your location, order value and the payment methods currently available for our store, payment options may include:

  • PayPal
  • Cash on Delivery (COD)
  • Other payment methods displayed during checkout

The availability of payment methods may vary depending on:

  • Country or region;
  • Order value;
  • Product;
  • Currency;
  • Delivery method; and
  • Payment provider availability.

Only payment methods shown during checkout are available for the relevant order.

We do not guarantee that every payment method will be available for every customer or order.

2. PayPal Payments

Where PayPal is available, you may select PayPal during checkout.

You may be redirected to PayPal to securely complete your transaction.

PayPal may require you to:

  • Sign in to your PayPal account;
  • Select or confirm a payment method;
  • Verify your identity;
  • Approve the transaction; or
  • Complete additional security checks.

Payment information processed directly by PayPal is subject to PayPal's own terms, privacy practices and security procedures.

Outdoor 2000 will never ask you to provide your PayPal password or login credentials.

Your order will normally begin processing after the PayPal payment has been successfully authorized or confirmed.

3. Cash on Delivery

Cash on Delivery (COD) may be available for eligible orders and destinations.

If Cash on Delivery is available for your order, it will appear as a payment option during checkout.

Where COD is selected, payment is made in connection with delivery according to the arrangements of the applicable delivery or payment provider.

Depending on the destination and service provider, payment may be accepted:

  • In cash;
  • In the exact amount requested;
  • By another payment method supported by the delivery provider; or
  • Through another locally available COD collection method.

Cash on Delivery may not be available for every:

  • Country or region;
  • Postal code;
  • Product;
  • Order value; or
  • Delivery method.

If COD is not available for your order, it will not normally appear during checkout.

4. Cash on Delivery Verification

For certain Cash on Delivery orders, we may perform reasonable verification before processing or dispatch.

This may include confirming:

  • Customer name;
  • Telephone number where provided;
  • Delivery address;
  • Order details; and
  • Intention to accept the order.

This verification helps reduce incorrect addresses, fraudulent transactions and failed deliveries.

If additional verification is required, we may contact you before processing or dispatching the order.

5. Prices and Currency

Product prices are displayed through our online store.

The applicable currency and the final amount payable will be shown before you submit your order.

Where PayPal, a bank or another payment provider performs currency conversion, that provider may apply its own:

  • Exchange rate;
  • Currency conversion fee; or
  • Other payment-related charges.

Such third-party charges are determined independently by the relevant payment provider and are outside our direct control.

6. Taxes and Charges

Product prices and the total amount payable will be displayed clearly before you submit your order.

Where applicable, prices displayed to consumers include applicable taxes or VAT in accordance with applicable law.

Any applicable shipping charges or other mandatory charges will be clearly disclosed before the order is submitted.

Please review the total amount payable carefully before confirming your purchase.

Shipping charges, where applicable, are governed by our Shipping and Delivery Policy.

7. Payment Authorization

Submitting an order does not necessarily mean that the payment has been successfully authorized or that the order has been finally accepted.

For prepaid orders, payment may need to be successfully:

  • Authorized;
  • Verified; and
  • Confirmed

before the order can proceed.

We may delay, decline or cancel an order where reasonably necessary because:

  • Payment cannot be verified;
  • Payment authorization fails;
  • The transaction appears unauthorized;
  • Fraudulent activity is reasonably suspected;
  • Order information appears inconsistent;
  • Delivery information cannot reasonably be verified; or
  • Processing the transaction would violate applicable law.

If a prepaid order is cancelled after payment has already been collected, an appropriate refund will be issued in accordance with our Return and Refund Policy.

8. Order Confirmation

After successfully placing an order, you will normally receive an order confirmation using the email address provided during checkout.

The confirmation may include:

  • Order number;
  • Products ordered;
  • Total order amount;
  • Selected payment method;
  • Billing or delivery information; and
  • Other relevant order details.

Please review your order confirmation carefully.

If you notice an error, please contact us as soon as possible.

9. Failed or Declined Payments

Online payments may fail or be declined for reasons including:

  • Insufficient funds;
  • Incorrect payment information;
  • Payment account restrictions;
  • Security verification;
  • Fraud-prevention controls;
  • Payment-provider restrictions; or
  • Temporary technical issues.

If a payment is declined by an independent payment provider, we cannot directly override that provider's decision.

Please follow the instructions provided by the payment provider or select another payment method available during checkout.

10. Duplicate Payments

If you believe that you have been charged more than once for the same order, please contact us as soon as possible.

Please provide:

  • Your full name;
  • Order number;
  • Email address used for the order;
  • Payment date;
  • Amount charged; and
  • Relevant transaction information.

Please do not send passwords, PayPal login credentials, PINs or complete payment-card credentials by email.

We will review the available transaction information and assist where appropriate.

11. Payment Security

We take reasonable measures designed to provide a secure purchasing environment.

Payments may be processed through Shopify-supported systems or independent payment service providers.

For your security:

  • Complete payment only through our official checkout or the authorized payment provider;
  • Never send account passwords by email;
  • Never provide PayPal login credentials to customer support;
  • Review your order details before confirming payment; and
  • Keep your order confirmation and payment records.

Personal information associated with payments is handled in accordance with our Privacy Policy.

12. Fraud Prevention

We may perform reasonable checks designed to prevent:

  • Unauthorized purchases;
  • Identity misuse;
  • Payment fraud;
  • False Cash on Delivery orders;
  • Account abuse; and
  • Other suspicious transactions.

Where we have reasonable grounds to suspect fraud or unauthorized activity, we may:

  • Temporarily hold an order;
  • Request additional confirmation;
  • Decline a transaction; or
  • Cancel an order.

These measures are intended to protect customers, payment providers, delivery partners and our business.

13. Refunds

Refunds are handled in accordance with our Return and Refund Policy.

Where an order was paid through an online payment method such as PayPal, an approved refund will normally be returned through the original payment method where reasonably possible.

The time required for a refund to appear in your account may depend on your bank or payment provider.

Cash on Delivery Refunds

For Cash on Delivery purchases, refunds cannot always be returned through the original payment channel.

Where necessary, we may ask you to provide appropriate refund details so that an approved refund can be processed using an agreed payment method.

We will provide the relevant instructions when the refund is approved.

For security reasons, please never send passwords, PINs or complete payment-account login credentials by email.

14. Payment Information and Privacy

Payment-related personal information is processed in accordance with our Privacy Policy.

Depending on the payment method selected, information necessary to complete or secure a transaction may be shared with:

  • PayPal, where applicable;
  • Shopify and relevant technology providers;
  • Banks and payment providers;
  • Delivery or Cash on Delivery service providers;
  • Fraud-prevention providers; and
  • Other service providers reasonably necessary to complete the transaction.

Payment-related information may be used for purposes including:

  • Processing transactions;
  • Managing orders;
  • Preventing fraud;
  • Processing refunds; and
  • Complying with applicable legal requirements.

15. Changes to This Payment Policy

We may update this Payment Policy from time to time to reflect changes in:

  • Available payment methods;
  • Payment providers;
  • Cash on Delivery availability;
  • Security procedures;
  • Fraud-prevention requirements;
  • Legal or regulatory requirements; or
  • Legitimate operational needs.

The latest version will be published through our online store.

16. Contact Us

If you have questions regarding a payment, order, Cash on Delivery transaction or refund, please contact us:

Outdoor 2000
CVR Number: 41002549
Responsible Representative: Michael Thaarup

Registered Address:
Skovduevej 3
2670 Greve
Denmark

Email: michael@dinghyshop.dk