Effective date: August 10, 2026
1. Introduction
Welcome to our online store.
This website and online store are operated by Outdoor 2000. Throughout these Terms of Service, the terms “we,” “us,” “our” and “Outdoor 2000” refer to Outdoor 2000.
These Terms of Service govern your access to and use of our website, online store, products, content and related services.
Our store is powered by Shopify, which provides the e-commerce technology used to operate the online store.
By visiting our website, creating an account or placing an order, you agree to these Terms of Service together with our Privacy Policy, Return and Refund Policy, Shipping Policy and other policies displayed on our store.
Nothing in these Terms is intended to exclude or limit any mandatory consumer rights that cannot legally be waived.
2. Eligibility and Customer Accounts
You may use our services only if you are legally capable of entering into a binding agreement under the laws applicable to you.
If you create a customer account, you agree to:
- Provide accurate and current information;
- Keep your login information secure;
- Notify us if you believe your account has been accessed without authorization; and
- Accept responsibility for activity carried out through your account where legally applicable.
We may restrict or suspend an account where we reasonably believe it is being used unlawfully, fraudulently or in violation of these Terms.
3. Product Information
We make reasonable efforts to ensure that product descriptions, specifications, prices and images are accurate.
However, minor differences may occur because of screen settings, photography, lighting, manufacturing variations or product updates.
Product images are provided for reference purposes and the actual appearance of a product may vary slightly.
If a product you receive is defective, incorrectly described or otherwise does not conform to the purchase contract, your mandatory consumer rights remain unaffected.
4. Product Availability
All products are subject to availability.
Adding a product to your shopping cart does not guarantee that the product will remain available until your order is completed.
If a product becomes unavailable after you place an order, we may contact you to:
- Offer an alternative;
- Cancel the affected item; or
- Issue an appropriate refund.
5. Orders
When you submit an order, you are making an offer to purchase the selected products.
An automated order confirmation normally confirms that we have received your order and does not necessarily mean that the order has been finally accepted.
We may reject or cancel an order where reasonably necessary, including where:
- A product is unavailable;
- Payment cannot be authorized;
- Billing or delivery information is incorrect;
- Fraud or unauthorized activity is suspected;
- There is an obvious pricing or product information error; or
- We cannot legally or practically deliver the order to the supplied destination.
If we cancel an order after payment has already been collected, the applicable amount will be refunded.
6. Prices and Payment
The price applicable to your order is the price displayed during checkout, subject to correction of obvious errors.
Prices, promotions and discounts may change from time to time. Changes will not normally affect an order that has already been accepted.
Available payment methods are displayed during checkout.
Payments may be processed through Shopify or independent payment providers, banks, card networks or payment gateways.
By submitting payment information, you confirm that you are authorized to use the selected payment method and that the information provided is accurate.
If Cash on Delivery or another alternative payment method is available for your destination, it will be displayed during checkout.
7. Taxes and Additional Charges
Applicable taxes, delivery charges and other costs will be displayed or communicated as required during the purchasing process.
Depending on the delivery destination, customs duties, import charges or other government charges may apply unless expressly stated that such charges are included.
Customers are responsible for providing accurate information necessary for delivery and customs processing.
8. Shipping and Delivery
Shipping and delivery are governed by our Shipping Policy.
Delivery dates and delivery periods displayed on our store are estimates unless expressly stated otherwise.
Delivery may be affected by circumstances outside our reasonable control, including carrier disruptions, customs procedures, severe weather, public holidays, transportation problems and regulatory restrictions.
You are responsible for providing a complete and accurate delivery address.
Mandatory consumer rights concerning delivery and the risk of loss or damage remain unaffected.
9. Returns, Withdrawal and Refunds
Returns, exchanges and refunds are governed by our Return and Refund Policy.
Consumers purchasing products online in the EU/EEA generally have a 14-day statutory right of withdrawal, subject to legal exceptions.
Our voluntary 30-day return policy provides additional return options and does not reduce any statutory consumer rights.
Where a valid statutory withdrawal applies, refunds will be processed in accordance with applicable consumer law.
For additional details regarding eligibility, return shipping, damaged products and refund processing, please refer to our Return and Refund Policy.
10. Faulty or Non-Conforming Products
Mandatory consumer rights concerning defective or non-conforming products are not affected by these Terms.
EU consumers generally benefit from a minimum two-year legal guarantee for goods that are faulty or do not conform to what was advertised.
Danish consumer guidance likewise provides a two-year legal complaint/warranty period for consumer purchases where Danish consumer law applies.
Depending on the circumstances and applicable law, remedies may include repair, replacement, price reduction or refund.
11. Intellectual Property
Unless otherwise stated, the content available through our store, including text, graphics, photographs, product descriptions, logos, designs, website layouts and other materials, may be protected by intellectual property laws.
Such content may belong to Outdoor 2000, Shopify, our licensors or other rights holders.
You may use our website for lawful personal purposes.
Without appropriate permission, you must not reproduce, modify, distribute, sell or commercially exploit protected website content or use our intellectual property in a misleading or unauthorized manner.
12. Third-Party Services and Links
Our store may contain services, integrations or links provided by third parties.
These services may be governed by the third party's own terms, policies and privacy practices.
We are not responsible for independent third-party websites or services outside our reasonable control, except where applicable law provides otherwise.
13. Shopify
Our online store uses Shopify's e-commerce platform.
Purchases made through our store are purchases from Outdoor 2000, unless expressly stated otherwise.
Shopify provides the technical platform and is not the seller of products offered by Outdoor 2000.
Personal information associated with use of the store may also be processed by Shopify as described in our Privacy Policy and applicable Shopify privacy documentation.
This follows the distinction used in the reference Terms you provided, which treats the merchant as the seller and Shopify as the platform provider.
14. Privacy
Personal information collected through our store is handled in accordance with our Privacy Policy.
Our Privacy Policy explains what information we collect, how we use it, who it may be shared with and what privacy rights may be available to you.
15. Prohibited Uses
You must not use our website or services:
- For unlawful or fraudulent purposes;
- To violate applicable laws or regulations;
- To infringe intellectual property or privacy rights;
- To submit false or misleading information;
- To transmit viruses or malicious software;
- To gain unauthorized access to accounts or systems;
- To interfere with the operation or security of the website;
- To collect personal information unlawfully;
- To circumvent security measures; or
- To engage in any activity that materially harms our store, customers or third parties.
We may restrict access where reasonably necessary to protect the security and lawful operation of our services.
16. Errors and Corrections
Our website may occasionally contain typographical errors, incorrect prices, availability errors or outdated product information.
We may correct errors and update information when they are identified.
If a significant error affects an order you have already placed, we may contact you to provide corrected information, offer an appropriate alternative or cancel the affected item and provide a refund.
Nothing in this section limits mandatory consumer rights.
17. Availability of the Website
We make reasonable efforts to keep our online store available and secure.
However, we cannot guarantee that the website will always operate without interruption, technical problems or temporary errors.
We may temporarily suspend or modify parts of the website for maintenance, security, technical or operational reasons.
18. Limitation of Liability
To the maximum extent permitted by applicable law, Outdoor 2000 will not be responsible for indirect or consequential losses that were not reasonably foreseeable as a result of using our services.
Nothing in these Terms excludes or limits liability where such liability cannot legally be excluded or limited, including mandatory consumer protection rights and applicable product liability rights.
19. Force Majeure
We will not be responsible for a failure or delay caused solely by circumstances outside our reasonable control, such as natural disasters, extreme weather, strikes, transportation disruptions, government restrictions, telecommunications failures or similar events.
Where such an event affects an order, we will take reasonable steps to reduce its impact and communicate with affected customers where appropriate.
Mandatory consumer rights remain unaffected.
20. Changes to These Terms
We may update these Terms from time to time to reflect changes to our services, business practices, technology or legal requirements.
The latest version will be published on our store with an updated effective date.
Changes will not remove mandatory rights that already apply to a completed purchase unless applicable law permits this.
21. Governing Law and Disputes
These Terms and purchases made from Outdoor 2000 are governed by the laws of Denmark, subject to applicable mandatory consumer protection rules.
If you are a consumer residing in another EU/EEA country, this choice of law does not deprive you of mandatory consumer protections available to you under applicable law.
We encourage customers to contact us first if a dispute arises so that we can attempt to resolve the matter directly.
Nothing in these Terms prevents a consumer from bringing a claim before a competent court or exercising any other mandatory legal remedy available under applicable consumer law.
22. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.
23. Contact Information
Questions regarding these Terms, your order or our services may be directed to:
Company: Outdoor 2000
CVR Number: 41002549
Responsible Representative: Michael Thaarup
Registered Address: Skovduevej 3
Postal Code and City: 2670 Greve
Country: Denmark
Email: michael@dinghyshop.dk